10th UPDATE, SUNDAY, 8:45 AM: It’s hard to pronounce the patient healed just yet, but Sony’s PlayStation Network this morning finally appears to moving past several days of heavy cyber assaults that left it mostly unaccessible to gamers – apparently distributed denial-of-service attacks that made it impossible for legitimate.
Sony is posting this on its main customer-service Twitter feed: “The PSN is gradually coming back online. Please try to sign in again. Any problems please let us know.”
Catherine Jensen, the VP Consumer Experience for Sony PlayStation unit SCEA, also updated her post from Saturday (see the initial post below). Now, she writes, the site is up:
UPDATE: PlayStation Network is back online. As you probably know, PlayStation Network and some other gaming services were attacked over the holidays with artificially high levels of traffic designed to disrupt connectivity and online gameplay. This may have prevented your access to the network and its services over the last few days.
Complaints on DownDirector.com are still spiking occasionally, and are still above what might be considered a “normal” level, but are an order of magnitude below what was hitting the site beginning Christmas Eve. The attacks were claimed in a string of tweets by an anonymous hacker or group of hackers called Lizard Squad, who have previously attacked PSN multiple times. Logging on to the site and playing network-dependent games such as Destiny was possible for at least some gamers beginning Saturday late afternoon and evening.
9TH UPDATE, SATURDAY, 1:48 PM: Sony has mostly stuck to tweeting updates on its PlayStation Network status via its support feed @askplaystation. But after saying this morning its PS3, PS4 and Vita network services were coming back online after three days of disruption due to a hacker attack, a human with a name has decided to weigh in on the company’s Playstation blog. From Catherine Jensen, Sony Computer Entertainment America VP Consumer Experience, who says you should blame the console you just got for Christmas for these past few days of problems:
The video game industry has been experiencing high levels of traffic designed to disrupt connectivity and online gameplay. Multiple networks, including PSN, have been affected over the last 48 hours. PSN engineers are working hard to restore full network access and online gameplay as quickly as possible.
From time to time there may be disruptions in service due to surges in traffic, but our engineers will be working to restore service as quickly as possible.
If you received a PlayStation console over the holidays and have been unable to log onto the network, know that this problem is temporary and is not caused by your game console. We’ll continue to keep you posted on Twitter at @AskPlayStation and we’ll update this post once the problems subside.
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